Data Protection Policy

Tqbet Privacy Policy — How Your Data Is Stored & Protected

When you use tqbet, some of your data is collected — this is normal and necessary. But which data is collected, why it is collected, how it is stored, and who it is shared with — this page gives honest answers to all of those questions. Everything is explained in plain English rather than complex legal language.

Key Commitments at a Glance
Your data is never sold
All data encrypted with 256-bit SSL
Payment information is not stored on our servers
You can delete your personal data at any time
Under third-party privacy agreements
Instant Notification of Security Breaches
Last Updated: January 2026 — Applicable to all registered members Simplified in plain English

Key Features of the tqbet Privacy Policy

The steps we have taken to protect your information.

🔐
Bank-grade Encryption

Every connection at tqbet is secured with TLS 1.3 protocol and 256-bit SSL encryption. Every byte of data travelling from your browser to our servers is encrypted — no one can intercept it along the way.

TLS 1.3 + 256-bit AES encryption
🚫
Your data is never sold — ever

Tqbet does not sell your personal information, gaming behavior, or contact details to any advertiser or data broker. This isn't just a claim — it's a core principle of our Privacy Policy, and users can hold us accountable if we ever fall short of it.

No agreements with any data brokers
💳
Payment information is tokenized

Your bKash or Nagad number is not stored in full on tqbet servers. Only an encrypted token is retained, which is necessary to process transactions but does not expose your actual account number.

PCI-DSS standard payment protection
🗑️
Right to Erasure

When an account is closed, data that falls outside legal and financial retention obligations is deleted within a set timeframe. You may also request deletion of specific data — contact support and we will let you know how we can assist.

Data deletion requests are available
🤝
Under third-party agreements

Third parties such as game providers, payment processors, and analytics services are bound by confidentiality agreements with us. They receive only the minimum data necessary to provide their services and are not permitted to use it for their own purposes.

NDA-bound partners
🔔
Immediate Breach Notification

In the event of a security breach, affected users will be notified within 72 hours via email or in-app notification. A clear explanation will be provided covering what happened, what data was affected, and what steps you should take.

Notification within 72 hours

Your Data Rights

As a tqbet user, you have the following rights over your own data.

👁️
Right to Access

You can request a copy of the data we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate information.

🗑️
Right to Erasure

Request deletion of your data under specific conditions.

⏸️
Right to Restriction of Processing

Restrict the processing of your data in specific circumstances.

📦
Right to Portability

Receive your own data in a machine-readable format.

🚷
Right to Object

Object to the use of your data for specific purposes.

1What Information Is Collected

tqbet Only data that is genuinely necessary to provide our services is collected. Collecting excessive or unnecessary information goes against our policy. The table below clearly outlines what types of data are collected and when:

Type of Information When data is collected Purpose
Name, date of birth, email, phone At Registration Identity VerificationContact
National ID / Passport During KYC verification Age verificationAML Compliance
Payment Method Token On Deposit / Withdrawal Transaction Processing
Gaming activity and transaction logs While Using the Platform Dispute ResolutionFraud Prevention
Device information, IP address During login and browsing SecurityMultiple account detection
Cookies & Session Data While using the website / app User experience improvement
Important

Tqbet never asks for or collects sensitive information such as religious identity, political views, or health-related data.

2Why Data Is Collected

tqbetThe reasons for collecting information on -are specific and limited:

  • Account Management: For login, security, and a personalised experience.
  • Payment processing: To process deposits and withdrawals securely.
  • Legal Compliance: To comply with international AML (Anti-Money Laundering) and KYC regulations.
  • Fraud Prevention: To detect multiple accounts, bonus abuse, and cyberattacks.
  • Customer Support: For issue resolution and complaint management.
  • Platform Improvement: To understand which features are used most and improve the app accordingly.

Data is used for marketing purposes only with your explicit consent — no marketing messages will be sent unless you give separate permission at registration or otherwise opt in. Consent can be withdrawn at any time.

3How Data Is Stored

tqbet-'s data servers are hosted in internationally certified data centers under 24-hour security monitoring. The following measures are in place for data storage:

Technical Security

  • Data at rest is secured with AES-256 encryption.
  • Passwords are stored using bcrypt hashing — the original password is never visible to anyone.
  • Sensitive data is kept in a separately segmented area on the server.
  • Regular security audits and penetration testing are conducted.
  • An automated suspicious activity detection system is active.

Staff Access Controls

Within tqbet, only staff members who require access in order to carry out their responsibilities can view specific data. Every access is logged and reviewed on a regular basis. Any employee who accesses user data for personal reasons is subject to immediate disciplinary action.

4Who Your Information Is Shared With

tqbet The utmost care is taken when sharing information with third parties. Data is shared only with the categories listed below, and only the minimum information necessary is disclosed:

  • Payment Processors: bKash, Nagad, Rocket, and crypto gateways — to process transactions.
  • Game Providers: Evolution, Pragmatic Play, JILI — minimum account information required for game operation.
  • Identity verification services: To verify documents during the KYC process.
  • Law Enforcement Agencies: Only when a valid legal order is in place, and strictly limited to the information specified in that order.
Clear commitments

Your information is never shared with advertisers, data brokers, social media companies, or any third party for commercial purposes — and it is never sold.

5Cookies & Tracking

tqbet's website and app use cookies. Cookies are small data files stored in your browser that help make the site easier to use. We use three types of cookies:

  • Essential Cookies: To maintain login sessions and ensure security — disabling these will prevent the site from functioning.
  • Performance Cookies: To understand which pages are used most — all data is collected anonymously.
  • Preference Cookies: To remember your language and theme settings.

You can delete existing cookies or block new ones through your browser settings. However, disabling essential cookies may cause issues with login and session functionality.

No third-party tracking pixels or cross-site tracking are used.

6Your Rights

tqbetAs a registered user of -, you have the following rights over your own data:

Right to Access

You can request a copy of all information we hold about you. We will respond within 30 days of receiving your request.

Right to Rectification

If any of your information is incorrect, you may request a correction. It will be verified against your identity documents.

Right to Erasure

After account closure, you may request deletion of data that falls outside legal retention obligations. Financial transaction records are exempt — they must be retained for a specified period as required by law.

Right to Opt-Out of Marketing

You can opt out of promotional emails or SMS at any time — click the "unsubscribe" link at the bottom of any email, or contact support.

To exercise any of the rights listed above, contact us via live chat or at support@tqbet.world. We will respond within 30 days of verifying your identity.

7Protection of Minors

tqbet Strictly prohibited for users under 18. No data from minors is knowingly collected. If a user is identified as a minor:

  • The account is closed immediately.
  • Collected data is deleted.
  • Any deposited funds (provided they are from a legitimate source) will be returned.

Any minor you know tqbet If you suspect a minor is using the platform, contact support immediately.

8Data Retention Period

Different types of data are retained for different periods:

  • Account information: For the duration of the active account and 5 years after closure (legal obligation).
  • Financial transaction records: 7 years from the date of the last transaction (in accordance with AML regulations).
  • Customer Support Conversations: 2 years after resolution.
  • Gaming logs: 3 years (for dispute resolution purposes).
  • Cookie Data: Session cookies — deleted when the browser is closed; all others — retained for up to 1 year.
  • Marketing preferences: Updated immediately upon withdrawal of consent.

Once the retention period ends, data is securely deleted or anonymized.

9Security Breach Policy

In the event a security breach ever occurs, tqbetThe response plan is outlined below:

  1. Identification: A breach is identified through automated security systems or an internal audit.
  2. Controls: The affected systems are immediately isolated to prevent further damage.
  3. Assessment: It is determined what data was affected and how many users were impacted.
  4. Notification: Affected users are notified within 72 hours.
  5. Amendment: Security vulnerabilities are addressed and measures are taken to prevent future occurrences.
  6. Review: A full review is conducted by third-party security experts.

Any breach notification will clearly explain what happened, which data was affected, and what steps you should take (such as changing your password).

10Policy Changes

tqbet This privacy policy may be updated from time to time. For significant changes:

  • You will be notified at least 14 days in advance via your registered email.
  • A notification will appear after logging into the app.
  • The "Last Updated" date at the top of the page will be updated.
  • Previous versions are kept on record — contact support if you need access.

After changes take effect tqbet Continued use of the platform will be considered as consent to the updated policy. If you do not agree to the changes, you have the right to close your account and withdraw your balance.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, contact us via live chat or at support@tqbet.world. For data protection-related requests, put "Data Privacy Request" in the email subject line — it will be routed directly to the relevant team.

Frequently Asked Questions

Direct answers to common questions about privacy and account management.

At tqbet, your account will be temporarily locked after several consecutive incorrect password attempts — this is a security measure designed to protect you by blocking unauthorized access. To unlock your account, click "Forgot Password" and request an OTP to your registered email or phone number. Once your identity is verified via OTP, you can set a new password and your account will be unlocked automatically. If you no longer remember or have access to your registered email or phone number, contact support via live chat. The support team will verify your identity (you may be asked to provide a photo of your National ID) and assist you in recovering your account. To avoid this issue in the future, enable biometric login (fingerprint or Face ID) in the app.

The minimum bet amount for Sports Betting at tqbet depends on the market and event you're betting on. In most Sports markets, the minimum bet starts from ৳10 BDT. For premium or high-volume events such as the IPL or World Cup, the minimum limit remains the same. However, the maximum stake per single bet varies by market — this is displayed on the bet slip. For Live Betting, the minimum bet stays the same. Casino games have different minimum bet amounts — slots can start from ৳1 BDT, while Live Baccarat typically starts from ৳50–100 BDT. Before entering any game or market, the minimum limit is shown on screen, so you can check it before confirming your bet.
Your Privacy Is Our Priority

Join tqbet — A Safe, Transparent & Trusted Platform

We never compromise on protecting your data. Register today and start your journey on Bangladesh's most secure betting platform.

For users aged 18+. Play Responsibly.

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